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~ Colin Shantz | CEO
An Outsourced IT Company Founded With Care.
CopperTree Solutions is a trusted outsourced IT company located in Waterloo. We provide proactive IT management and support to small and medium-sized businesses, ensuring security and efficiency by preventing issues before they occur. Seamlessly coordinating across departments, we deliver as promised and continually refine our processes to exceed expectations. Our expert teams work together to make your IT quiet, reliable, and secure, with fewer problems and enhanced security.
The CopperTree Way
CopperTree’s success comes from the wonderful team working behind the scenes, making sure your IT is secure and working properly. A heavy focus within our organization is placed on our Core Values which are: Integrity, Hunger, Accountability, Generosity, Compassion, Humility, and Positive Attitude. This ensures a healthy working environment for both our in-house team as well as our clients.
What If Your IT Just Worked?
Managed IT Services
Professional IT Support that Won’t Break the Bank
Most business owners and managers aren’t IT experts, and we don’t expect you to be. Your job is to build your business’s success, not stay up-to-date with the ever-changing technology world or solve technical problems. That’s what CopperTree is here for.
IT Strategy Alignment to Your Business Needs
At CopperTree, the best IT business solution is always the one that cost-effectively enables your business goals. We work with your team to assess your current IT situation and understand your immediate and future business objectives. Our team is focused on seeing you succeed.
IT Assessments with Measurable Benefits Over Time
Facts are important. We quantify your situation by first assessing and ranking your infrastructure, then creating a Technical Alignment Score that rates your overall IT environment vs. best practices for companies of your size. We will update you as your score improves over time and your costs go down.
IT Infrastructure Management
Our team of experts will proactively manage your IT infrastructure, including hardware, software applications, network security, cloud services, and critical business applications such as Microsoft Office 365.
Expert IT Support Solution
Our IT help desk staff resolves your issues quickly and efficiently. Better still, CopperTree Solutions clients quickly discover that our regular assessments and proactive support process result in fewer IT support tickets over time.
Co-Managed IT Services
Even the most experienced in-house IT team can find themselves needing skilled resources quickly. Our co-managed IT services provide the right skills to match the job. We collaborate closely and support your current IT team.
You don’t only want fast ticket response, you want fewer tickets submitted.
Our Blog
The Importance of Cybersecurity for Small Businesses in Ontario
In today’s digital age, cybersecurity is no longer a luxury but a necessity for small businesses in Ontario. As technology continues to …
Why Strategic IT Planning is Crucial for Your Company’s Success.
In today’s technology-driven business environment, strategic IT planning is no longer a luxury—it is a necessity. For companies in Kitchener-Waterloo and surrounding …
How Proactive IT Management Can Save Your Business Time and Money.
In today’s fast-paced business world, time and money are two of the most valuable resources. Companies in Kitchener-Waterloo and surrounding areas are …
