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Colin Shantz-CopperTree Team Headshot

~ Colin Shantz | CEO

An Outsourced I.T. Company Founded With Care.

CopperTree Solutions is a trusted outsourced IT company located in Waterloo. We provide proactive IT management and support to small and medium-sized businesses, ensuring security and efficiency by preventing issues before they occur. Seamlessly coordinating across departments, we deliver as promised and continually refine our processes to exceed expectations. Our expert teams work together to make your IT quiet, reliable, and secure, with fewer problems and enhanced security.

The CopperTree Way

CopperTree’s success comes from the wonderful team working behind the scenes, making sure your IT is secure and working properly. A heavy focus within our organization is placed on our Core Values which are: Integrity, Hunger, Accountability, Generosity, Compassion, Humility, Positive Attitude. This ensures a healthy working environment for both our in-house team as well as our clients.

What If Your I.T. Just Worked?

Managed IT Services

three men discussing small business IT outsourcing services

Professional I.T. Support that Won’t Break the Bank

Most business owners and managers aren’t IT experts, and we don’t expect you to be.  Your job is to build your business’s success, not stay up-to-date with the ever-changing technology world or solving technical problems. That’s what CopperTree does.

team meeting to discuss outsourced managed IT services

Aligning I.T. Strategy Alignment to Your Business Needs

At CopperTree, the best I.T. business solution is always the one that cost-effectively enables your business goals. We work with your team to assess your current situation and understand your immediate and future business objectives.Our team is focused on seeing you succeed.

IT business solutions consultant presenting data

I.T. Assessments with Measurable Benefits Over Time

Facts are important. We quantify your situation by first assessing and ranking your infrastructure to create a Technical Alignment Score that ranks your overall I.T. environment vs. best practices for companies of your size. We will update you as your score improves over time and your costs go down.

IT support managed service provider inspecting laptops for clients

I.T. Infrastructure Management

Our team of experts will proactively manage your IT infrastructure, including hardware, software applications, network security, cloud services, and critical business applications such as Microsoft Office 365.

workers providing emergency IT support

Expert IT Support Solution

Our I.T. help desk staff resolves your issues quickly and efficiently. Better still, CopperTree Solutions clients quickly discover that our regular assessments and proactive support process result in fewer I.T. support tickets over time.

colleagues providing outsourced IT security

Co-Managed I.T. Services

Even the most experienced in-house IT team can find themselves needing skilled resources quickly. Our co-managed IT services provide the right skills to match the job. We collaborate closely and support your current IT team.

You don’t only want fast ticket response, you want fewer tickets submitted.

Our Blog

Handsome mature businessman, leader working in the office
Analyzing Project Statistics
Female IT Consultant in cyber security team working to prevent security threats, find vulnerability and solve incidents

Testimonials

“When I think of the computer/server, security, solution at CAM I feel very comfortable. I certainly recommend the service provided to us by CopperTree. Hundreds of donor depend on CAM to handle the donated funds and there private information with dignity and respect. The computer solution that we have helps to fulfill this. CopperTree has not given us any reason to look around for another provider. We appreciate their service and dedication to providing an excellent service for us.”

— Ronald Jantzi (Christian Aid Ministries of Waterloo)

Ronald Jantzi (Christian Aid Ministries of Waterloo)

“We can not afford breakdowns, so that is why we try to be as preventive as possible. CopperTree has recommended some very intelligent solutions to keep things running smoothly. Also, if one company looks after everything, they have a good handle on things.”

— Rob Bowman (OK Tire Elmira)

Rob Bowman (OK Tire Elmira)

“Our business vision is not to baby sit our computers. We use our computers to serve our customers. When they work well, we serve our customers well. When things are down we struggle to serve our customers. I have found the staff at Coppertree takes care of allot behind the scenes to keep us up and running. And if we do go down they usually have us running again quickly. I like the having the same person looking after me for years on end. Not a “newbie” every 6 months.”

— Dennis Frey

Dennis Frey

Awarded One of Canada’s Best 50 Managed
IT Companies 5 years in a row…

Top 50 managed IT companies in Canada

Contact Us

Get started on a customized IT solution for your business! Fill in the form below and one of our experts will reach out to learn more about your IT service needs and how we can help!
Or call us now: (519) 804-2461