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IT Services
Welcome to CopperTree Solutions, serving small and medium-sized businesses in Ontario, Canada! We provide outsourced managed IT services, co-managed IT services, and IT consulting and implementation. Based in Waterloo, we serve Southwestern Ontario including Waterloo, Guelph, Kitchener, London, Hamilton, and the Greater Toronto (GTA) metro areas. As an outsourced IT services provider, we are committed to helping our clients achieve their IT goals through effective IT management and IT strategy development.
We implement proactive IT business solutions so that IT systems become so stable you dramatically reduce the need for emergency IT support. By applying our processes and tools, your organization will benefit from a more reliable and secure IT infrastructure.
Managed IT Services
Professional IT Support that Won’t Break the Bank
Most business owners and managers aren’t IT experts, and we don’t expect you to be. Your job is to build your business’s success, not stay up-to-date with the ever-changing technology world or solving technical problems. That’s what CopperTree does.
Aligning IT Strategy Alignment to Your Business Needs
At CopperTree, the best IT business solution is always the one that cost-effectively enables your business goals. We work with your team to assess your current situation and understand your immediate and future business objectives. Don’t hesitate to contact us about our medium and small business IT outsourcing services.
IT Assessments with Measurable Benefits Over Time
Facts are important. We quantify your situation by first assessing and ranking your infrastructure to create a Technical Alignment Score that ranks your overall IT environment vs. best practices for companies of your size. We will update you as your score improves over time and your costs go down.
IT Infrastructure Management
Our team of experts will proactively manage your IT infrastructure, including hardware, software applications, network security, cloud services, and critical business applications such as Microsoft Office 365.
Emergency IT Help Desk: Fast Issue Resolution
Our help desk staff resolves your issues quickly and efficiently. Better still, CopperTree Solutions clients quickly discover that our regular assessments and proactive support process result in fewer emergency IT support tickets over time.
Co- Managed IT Services
Even the most experienced in-house IT team can find themselves needing skilled resources quickly. Our co-managed IT services provide the right skills to match the job. We collaborate closely and support your current IT team.
Additional IT Services
Co-Managed IT
CopperTree’s co-managed IT services provide you with a way to augment your current IT staff with external IT expertise in a way that won’t break the bank. You may find that by expanding your team with resources from CopperTree, you can bring in multiple expertise levels at a cost that is at or below the cost of hiring a lesser number of full-time staff.
IT Consulting & Implementation
Our IT Consulting service begins with a high-quality IT assessment. From our assessment, we will define the actions required to meet your business objectives over time. With the right IT Strategy developed, our team can implement those changes if desired. CopperTree Solutions has the project team resources with the expertise and experience to get it done on-time and within budget.
Our Blog
When Even Proficient In-house IT Support Isn’t Enough.
It’s Friday afternoon. One of your contact centers receives a call from a customer who can’t submit the form to receive an …
What To Expect From The Best MSP: Improve Your Business Today
MSP is a key part of every business. This blog contains a video talking about what to expect form the best MSP. …
What If Your IT Infrastructure Worked?
IT infrastructure is essential in any organization. This video encourages you to ask questions about the quality of your IT infrastructure. …
