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About Us
CopperTree Solutions Inc. provides managed IT support and consulting services throughout Southwestern Ontario, including Waterloo, Guelph, Kitchener, London, Hamilton, and the Greater Toronto (GTA) metro areas. Based in Waterloo, we are committed to helping medium-sized businesses achieve their goals through effective IT management.
We implement proactive solutions so that IT systems do not become IT issues. By applying our processes and tools, your organization will benefit from a more reliable and secure infrastructure.
Managed IT Services
Professional IT Management that Won’t Break the Bank
Most business owners and managers aren’t IT experts, and we don’t expect you to be. Your job is to build your business’s success, not stay up-to-date with the ever-changing technology world or solving technical problems. That’s what CopperTree does.
Aligning IT to Your Business Needs
At CopperTree, the best solution is always the one that cost-effectively enables your business goals. We work with your team to assess your current situation and understand your immediate and future business objectives. Don’t hesitate to contact us about our medium and small business IT outsourcing services.
Measurable Benefits that Get Better Over Time
Facts are important. We quantify your situation by first assessing and ranking your infrastructure to create a Technical Alignment Score that ranks your overall IT environment vs. best practices for companies of your size. We will update you as your score improves over time and your costs go down.
Management and Support of Your Total Infrastructure
Our team of experts will proactively manage your IT infrastructure, including hardware, software applications, network security, cloud services, and critical business applications such as Microsoft Office 365.
IT Help Desk: Fast Issue Resolution
Our help desk staff resolves your issues quickly and efficiently. Better still, CopperTree Solutions clients quickly discover that our regular assessments and proactive support process result in fewer support tickets over time.
Providing Help When your Internal IT Team Needs It Fast
Even the most experienced in-house IT team can find themselves needing skilled resources quickly. Our co-managed IT services provide the right skills to match the job. We collaborate closely and support your current IT team.
Our Blog
Maximizing Value From Managed IT Services
How can business owners maximize value from managed IT services? Find out how to look below the surface for what matters in …
The Truth About Outsourced IT Isn’t What You Think
Outsourced IT is a great investment for many businesses — especially growing ones. Watch our video to see if outsourced IT is …
The Differences Between IT Management & Support Models
Every organisation has a few different options when it comes to IT management. What's right for you? Watch our new video to …
Additional Services
Co-Managed IT
CopperTree’s co-managed IT services provide you with a way to augment your current IT staff with external IT expertise in a way that won’t break the bank. You may find that by expanding your team with resources from CopperTree, you can bring in multiple expertise levels at a cost that is at or below the cost of hiring a lesser number of full-time staff.
Consulting & Implementation
Our managed services approach always begins with close collaboration to create an IT Roadmap that defines the actions required to meet your business objectives over time. When those actions include upgrades, migrations, or new systems deployments, CopperTree will provide project team resources with the expertise and experience to get it done on-time and within budget.
