Group of people working out business plan in an office Replace IT Frustration with Peace of Mind We'll show you how to measurably improve productivity and reduce risks through proactive IT management. Learn More workers providing emergency IT support Fully-Managed IT Services Proactive IT Management and an IT strategy that supports your growth. Let us help you. Learn More colleagues providing outsourced IT security Co-Managed IT Services A way to augment your current IT staff with external IT expertise in a way that won’t break the bank. Learn More three men discussing small business IT outsourcing services The CopperTree Difference Proactive Management. Measurable Results. Accountability. Learn More CopperTree IT business solutions consultant Consulting & Implementation Close collaboration to create an IT Roadmap that defines the actions required to meet your business objectives over time. Learn More

About Us

CopperTree Solutions Inc. provides outsourced managed IT services and consulting. Based in Waterloo, we serve Southwestern Ontario including Waterloo, Guelph, Kitchener, London, Hamilton, and the Greater Toronto (GTA) metro areas. As an IT support managed service provider, we are committed to helping small and medium sized businesses achieve their goals through effective IT management and consulting.

We implement proactive IT business solutions so that IT systems do not become IT emergency issues. By applying our processes and tools, your organization will benefit from a more reliable and secure infrastructure.

colleagues discussing outsourced managed IT services

Managed IT Services

three men discussing small business IT outsourcing services

Professional IT Management that Won’t Break the Bank

Most business owners and managers aren’t IT experts, and we don’t expect you to be.  Your job is to build your business’s success, not stay up-to-date with the ever-changing technology world or solving technical problems. That’s what CopperTree does.

team meeting to discuss outsourced managed IT services

Aligning IT to Your Business Needs

At CopperTree, the best IT business solution is always the one that cost-effectively enables your business goals. We work with your team to assess your current situation and understand your immediate and future business objectives. Don’t hesitate to contact us about our medium and small business IT outsourcing services.

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Measurable Benefits that Get Better Over Time

Facts are important. We quantify your situation by first assessing and ranking your infrastructure to create a Technical Alignment Score that ranks your overall IT environment vs. best practices for companies of your size. We will update you as your score improves over time and your costs go down.

IT support managed service provider inspecting laptops for clients

Management and Support of Your Total Infrastructure

Our team of experts will proactively manage your IT infrastructure, including hardware, software applications, network security, cloud services, and critical business applications such as Microsoft Office 365.

workers providing emergency IT support

IT Help Desk: Fast Issue Resolution

Our help desk staff resolves your issues quickly and efficiently. Better still, CopperTree Solutions clients quickly discover that our regular assessments and proactive support process result in fewer emergency IT support tickets over time.

colleagues providing outsourced IT security

Providing Help When your Internal IT Team Needs It Fast

Even the most experienced in-house IT team can find themselves needing skilled resources quickly. Our co-managed IT services provide the right skills to match the job. We collaborate closely and support your current IT team.

The CopperTree Difference

CopperTree is the only IT Managed Service Provider in Southern Ontario that delivers quantifiable improvements to our client’s IT infrastructure by continuous improvement as measured against industry best practices. We support each of our clients with a virtual CIO (vCIO) who regularly meets with clients and provides oversight on-premises. We also don’t believe in long-term contracts that lock-in our clients, so we hold ourselves accountable for delivering value every month.

Our Blog

Top 5 Office 365 Tips BLOG PHOTO
Secure Manufacturing Systems BLOG PHOTO
How to Secure Remote Workers BLOG PHOTO

Additional Services

colleagues providing outsourced IT security

Co-Managed IT

CopperTree’s co-managed IT services provide you with a way to augment your current IT staff with external IT expertise in a way that won’t break the bank. You may find that by expanding your team with resources from CopperTree, you can bring in multiple expertise levels at a cost that is at or below the cost of hiring a lesser number of full-time staff.

CopperTree IT business solutions consultant

Consulting & Implementation

Our managed services approach always begins with close collaboration to create an IT Roadmap that defines the actions required to meet your business objectives over time. When those actions include upgrades, migrations, or new systems deployments, CopperTree will provide project team resources with the expertise and experience to get it done on-time and within budget.


“When I think of the computer/server, security, solution at CAM I feel very comfortable. I certainly recommend the service provided to us by CopperTree. Hundreds of donor depend on CAM to handle the donated funds and there private information with dignity and respect. The computer solution that we have helps to fulfill this. CopperTree has not given us any reason to look around for another provider. We appreciate their service and dedication to providing an excellent service for us.”

— Ronald Jantzi (Christian Aid Ministries of Waterloo)

Ronald Jantzi (Christian Aid Ministries of Waterloo)

“We can not afford breakdowns, so that is why we try to be as preventive as possible. CopperTree has recommended some very intelligent solutions to keep things running smoothly. Also, if one company looks after everything, they have a good handle on things.”

— Rob Bowman (OK Tire Elmira)

Rob Bowman (OK Tire Elmira)

“Our business vision is not to baby sit our computers. We use our computers to serve our customers. When they work well, we serve our customers well. When things are down we struggle to serve our customers. I have found the staff at Coppertree takes care of allot behind the scenes to keep us up and running. And if we do go down they usually have us running again quickly. I like the having the same person looking after me for years on end. Not a “newbie” every 6 months.”

— Dennis Frey

Dennis Frey

Contact Us

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Or call us now: (519) 804-2461
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