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IT Services

Welcome to CopperTree Solutions, serving small and medium-sized businesses in Ontario, Canada! We provide outsourced managed IT services, co-managed IT services, and IT consulting and implementation. Based in Waterloo, we serve Southwestern Ontario including Waterloo, Guelph, Kitchener, London, Hamilton, and the Greater Toronto (GTA) metro areas. As an outsourced IT services provider, we are committed to helping our clients achieve their IT goals through effective IT management and IT strategy development.

We implement proactive IT business solutions so that IT systems become so stable you dramatically reduce the need for emergency IT support. By applying our processes and tools, your organization will benefit from a more reliable and secure IT infrastructure.

colleagues discussing outsourced managed IT services

The CopperTree Difference

CopperTree delivers quantifiable improvements to our client’s IT infrastructure by continuous improvement as measured against industry best practices. As IT business solutions consultants, we support each of our clients with a virtual CIO (vCIO) who regularly meets with clients and provides oversight on-premises. We also don’t believe in long-term contracts that lock-in our clients, so we hold ourselves accountable for delivering value every month.

Managed IT Services

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Professional IT Support that Won’t Break the Bank

Most business owners and managers aren’t IT experts, and we don’t expect you to be.  Your job is to build your business’s success, not stay up-to-date with the ever-changing technology world or solving technical problems. That’s what CopperTree does.

team meeting to discuss outsourced managed IT services

Aligning IT Strategy Alignment to Your Business Needs

At CopperTree, the best IT business solution is always the one that cost-effectively enables your business goals. We work with your team to assess your current situation and understand your immediate and future business objectives. Don’t hesitate to contact us about our medium and small business IT outsourcing services.

IT business solutions consultant presenting data

IT Assessments with Measurable Benefits Over Time

Facts are important. We quantify your situation by first assessing and ranking your infrastructure to create a Technical Alignment Score that ranks your overall IT environment vs. best practices for companies of your size. We will update you as your score improves over time and your costs go down.

IT support managed service provider inspecting laptops for clients

IT Infrastructure Management

Our team of experts will proactively manage your IT infrastructure, including hardware, software applications, network security, cloud services, and critical business applications such as Microsoft Office 365.

workers providing emergency IT support

Emergency IT Help Desk: Fast Issue Resolution

Our help desk staff resolves your issues quickly and efficiently. Better still, CopperTree Solutions clients quickly discover that our regular assessments and proactive support process result in fewer emergency IT support tickets over time.

colleagues providing outsourced IT security

Co- Managed IT Services

Even the most experienced in-house IT team can find themselves needing skilled resources quickly. Our co-managed IT services provide the right skills to match the job. We collaborate closely and support your current IT team.

Additional IT Services

colleagues providing outsourced IT security

Co-Managed IT

CopperTree’s co-managed IT services provide you with a way to augment your current IT staff with external IT expertise in a way that won’t break the bank. You may find that by expanding your team with resources from CopperTree, you can bring in multiple expertise levels at a cost that is at or below the cost of hiring a lesser number of full-time staff.

CopperTree IT business solutions consultant

IT Consulting & Implementation

Our IT Consulting service begins with a high-quality IT assessment. From our assessment, we will define the actions required to meet your business objectives over time. With the right IT Strategy developed, our team can implement those changes if desired. CopperTree Solutions has the project team resources with the expertise and experience to get it done on-time and within budget.

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Testimonials

“When I think of the computer/server, security, solution at CAM I feel very comfortable. I certainly recommend the service provided to us by CopperTree. Hundreds of donor depend on CAM to handle the donated funds and there private information with dignity and respect. The computer solution that we have helps to fulfill this. CopperTree has not given us any reason to look around for another provider. We appreciate their service and dedication to providing an excellent service for us.”

— Ronald Jantzi (Christian Aid Ministries of Waterloo)

Ronald Jantzi (Christian Aid Ministries of Waterloo)

“We can not afford breakdowns, so that is why we try to be as preventive as possible. CopperTree has recommended some very intelligent solutions to keep things running smoothly. Also, if one company looks after everything, they have a good handle on things.”

— Rob Bowman (OK Tire Elmira)

Rob Bowman (OK Tire Elmira)

“Our business vision is not to baby sit our computers. We use our computers to serve our customers. When they work well, we serve our customers well. When things are down we struggle to serve our customers. I have found the staff at Coppertree takes care of allot behind the scenes to keep us up and running. And if we do go down they usually have us running again quickly. I like the having the same person looking after me for years on end. Not a “newbie” every 6 months.”

— Dennis Frey

Dennis Frey

Contact Us

Get started on a customized IT solution for your business! Fill in the form below and one of our experts will reach out to learn more about your IT service needs and how we can help!
Or call us now: (519) 804-2461
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