The Benefits of Co-Managed IT Services for Your Growing Business

As your company grows and becomes increasingly reliant on technology, ensuring that your IT infrastructure remains operational and efficient is crucial. One question that often arises is whether to hire an in-house IT team, outsource to an external company, or adopt a co-managed IT approach. In this blog post, we’ll explore the benefits of co-managed IT services and how they can provide the best of both worlds for your growing organization.

What Are The Benefits Of Co-Managed IT?

Co-managed IT services combine the advantages of having an internal IT team with the expertise and resources of an external IT partner. This hybrid approach is particularly suitable for organizations with complex technology needs or those that heavily depend on technology to function effectively. Here are some key benefits of co-managed IT services:

Rapid Response and In-Depth Knowledge of Your Company

With co-managed IT services, you have an internal staff member who can react quickly to any issues that arise. They know your company’s ins and outs and understand the specific requirements of your business. This intimate knowledge of your organization’s operations enables them to address problems more effectively than an external company might.

Access to Best Practices and Collective Knowledge

An external IT partner brings their best practices, processes, and the collective knowledge of their entire team to the table. This expertise ensures that your organization’s technology is set up and configured optimally, resulting in a more stable, secure, and productive IT environment. Your internal IT staff can also benefit from the external partner’s knowledge and expertise, providing them with valuable resources and insights to solve complex problems.

Scalability and Flexibility

As your organization grows and evolves, your IT needs will change. Co-managed IT services offer the flexibility to adapt to these changes, ensuring that your IT infrastructure remains robust and up-to-date. This scalability allows you to focus on your core business objectives without worrying about the limitations of your IT systems.

Continuous Monitoring and Support

With co-managed IT services, your internal IT team is supported by an external partner that provides round-the-clock monitoring and assistance. This continuous support ensures that any potential issues are identified and addressed promptly, minimizing downtime and maximizing productivity.

Backup Support and Coverage

When your internal IT staff takes a vacation or is unavailable for any reason, a co-managed IT partner can step in and provide coverage. With access to your organization’s documentation and familiarity with your infrastructure, they can offer seamless support, ensuring that your business continues to run smoothly in their absence.

CopperTree’s Co-Managed IT Solution

At CopperTree Solutions, our co-managed IT service covers everything we offer to our fully managed clients, except for day-to-day front-line support. We work closely with your business to understand your goals, challenges, and plans, helping you leverage technology to overcome these obstacles.

We take care of backend maintenance and monitoring, assess your infrastructure against our best practices, and identify areas for improvement. Our aim is to enhance the stability, security, and productivity of your organization’s technology.

Our co-managed IT solution also provides your internal IT team with the tools, processes, and resources they need to be more efficient and effective in their roles. As a backup for your internal team, our specialists can tackle any issues they can’t solve, drawing on our wealth of experience across various areas of expertise.

Final Thoughts

Co-managed IT services offer a range of benefits for growing businesses with complex technology needs. By combining the responsiveness and familiarity of an internal IT team with the expertise, best practices, and resources of an external partner, you can ensure that your organization’s technology infrastructure remains secure, efficient, and up-to-date.

If you are an organization that fit the description and think you could benefit from a Co-Managed partnership we would love to talk. Feel free to set up a meeting with us today to see how we can help your organization grow with the help of IT.