Who is CopperTree?

Who is CopperTree?

The Story

Founded back in 2013 by Colin Shantz, CopperTree Solutions is a group of talented professionals located in the tech hub that is the Waterloo Region working together to deliver a white glove service of proactive IT management to our clients. We are a company that is driven by our core values both in our professional and personal lives.

CopperTree Solutions Team Picture


CopperTree’s mission is simply to make your IT a utility that adds value to your business. Our approach is rooted in proactive management, constant improvement, and managing your infrastructure in a way that ties directly into your business needs.


We believe that our culture – the way we interact with our clients and with one another – increases the value that we bring to our clients. We strive to hire and foster exceptionally skilled staff who have characteristics that make us easy to work with.

We own our mistakes and stand behind what we do. Honesty drives us to do the right thing no matter the consequences.
We are proactive doers and thinkers, continuously learning and seeking growth. We are self-motivated to move the needle and never satisfied with the statues quo. Taking the initiative, we go above and beyond.
We do what we say we are going to do.
We are generous with our time and energy in helping our coworkers and clients succeed.
We focus on the greater good and put aside our egos. We sincerely appreciate each other's skills and strengths.
People Smarts
We are aware and perceptive. We actively listen, ask thoughtful, relevant questions and respond effectively.
Positive Attitude
We exude positive energy, we believe there is always a way, and everything is possible.


Colin Shantz-CopperTree Team Headshot

Colin Shantz

Colin Shantz founded CopperTree Solutions in 2013 and leads business development and technology innovation. Prior to CopperTree, Colin was President at WireQ, Inc., a systems integration business that provided IT Services, VOIP Solutions, and other IT infrastructure to companies in Ontario, Canada. He began his career when he started his first consulting and project management company at 18 years old. From the time he first got his hands on a computer, Colin has been intrigued by technology and its possibilities. That interest developed into a passion for helping companies use technology to drive business success.
Matthew Hutchinson-CopperTree Team Headshot

Matthew Hutchinson

VP of Operations
Matthew has been both the architect and customer of complex information systems. This overlap has given him a unique perspective about the ways technology can be applied within organizations. As our VP of Operations Matthew guides our team's decisions by combining his keen understanding of organizational processes with current IT technology. With a strong focus on improving organization operations and security, Matthew is a passionate organizational problem solver who enjoys delivering success to clients leveraging both his IT and business experience.
Graham Hardie-CopperTree Team Headshot

Graham Hardie

Business Development
Graham leads business development for CopperTree. His background includes over 20 years leading business development and sales across industry sectors as diverse as logistics, financial services, engineering, and information technology. An avid visual artist, he spends his spare time on video production and photography. Graham holds a BA in Geography and Urban Studies from York University and a diploma in Theology education from Emmaus Bible College.
Adam Wipp-CopperTree Team Headshot

Adam Wipp

Director of Technology
Adam developed a keen interest in computers at a young age. Now, he takes that talent and turns it toward making technology work for people. As our Director of Technology, Adam is a stickler for doing things the right way and with elegant expertise. Whether it’s the perfect (efficient and money saving) networking solution for your company, to the way the wires in your server room are colour coded and organized. Adam enjoys a great variety of outdoor and athletic activities. These range from Kickboxing to Snowboarding and Rock Climbing.
Dennis Milohnic-CopperTree Team Headshot

Dennis Milohnic

In the 25 years that Dennis has worked in the IT industry, he has come to recognize that one of the keys to any business’ success, is the alignment between its technology and its organizational goals. Not satisfied with just practical experience, Dennis has recently completed his Master of Business Administration from the Lazaridis School of Business and Economics at Wilfrid Laurier University. As vCIO, Dennis will work with each client to determine how best technology can meet their needs that is both cost effective and aligns with IT best practices.
Melynda Hutchinson-CopperTree Team Headshot

Melynda Hutchinson

Melynda is our professional services manager with over 16 years of IT experience in software engineering, application Business Analysis and development, Integration, and data systems support. She has a proven record of delivering quality projects on time while balancing business objectives and customer needs. Melynda's mission is to take ownership of a companies' network and keep them up to speed within the tech world.
Tanya Antaya-CopperTree Team Headshot

Tanya Antaya

Office Manager
Tanya is our Office Manager with over 20+ years of management experience in our community. She realized early in her career that putting customers first is the most important part when building a positive relationship with our clients. Tanya is responsible for: accounting, invoicing, procurement, event planning, executive assistant duties, administrative support and other office management duties. After hours, Tanya can be found road or mountain biking for a challenge, kayaking on summer days, and skiing in the winter time.
Colin Nikel-CopperTree Team Headshot

Colin Nikel

Technical Alignment Manager
Colin is our Technical Alignment Manager, meaning he oversees all technical alignment implementation at our client's location. With over 10 years of IT experience, Colin is very well versed in the technicalities and is known to solve complex issues with minimal down time. Playing a key role within our team, his years of expertise within the industry helps deliver top quality service on site for our clients. After hours you can find Colin at a golf club with a couple of his friends enjoying the calming nature and when winter hits you will find him in a hockey rink.
Sumit Kakkar-CopperTree Team Headshot

Sumit Kakkar

Service Desk Manager
Sumit is our Service Desk Manager, brining over 8 years of experience in the IT industry. Early in his career Sumit discovered the value of teamwork and excellent customer service - something he considers to be one of his strengths. As a leader, Sumit is humble and easy-going, traits that make him approachable and a reliable point of contact for our clients. Sumit effectively directs the support strategy, by understanding the impact of downtime on a business and prioritizes resolving issues effectively and efficiently. When Sumit isn't solving IT problems, he loves to explore new places and indulge in friendly games of cricket.
Join us image

Join Our Team

Apply Today
Interested in working with such wonderful people? We are constantly looking for talent to enhance our business. If you are interested in joining the team submit, your resume through our Careers page.



Define a Roadmap


Proactively Manage Infrastructure


Provide Virtual CIO (vCIO Support)


Efficient Issues Resolution

CopperTree Solutions Inc. provides managed IT support and consulting services throughout Southwestern Ontario, including Waterloo, Guelph, Kitchener, London, Hamilton, and the Greater Toronto (GTA) metro areas. Based in Waterloo, we are committed to helping businesses achieve their goals through effective IT management.

Beyond just fixing IT issues when they occur, we deliver a more reliable and secure infrastructure that reduces both the frequency and severity of problems. We prove it with regular reports that track progress, quantify results, and give guidance to help teams make the best possible business decisions.


CopperTree - Virtual information officers
CopperTree - Professional Services
CopperTree - Technical Alignment
CopperTree - Centralised Services
CopperTree - Service Desk
CopperTree - Business Developement


Health Score
Regularly evaluate your IT systems against industry best practices to determine the overall health of your infrastructure.
vCIO Insite
Make recommendations and develop a customized IT strategy that aligns with your organization’s vision and goals.
Ongoing Support
Provide remote and on-site technical support and training.
Proactive Security
Proactively maintain and monitor your IT systems, minimizing issues, and disruptions.
Free Up Time
Allow you to focus on your business rather than your IT systems.

Through regular assessments, proactive mitigation, and regular oversight by an experienced CIO leader, we optimize your IT environment in a way that delivers and proves value for your organization. Backed by state-of-the-art monitoring and help desk technology, our team of experienced professionals always has your best interests at heart.


Book a meeting with us today to start planning your businesses’ tomorrow.

Book a call with Graham to prepare for tomorrow - CopperTree Solutions